Free Promotion Tip #1
Does your business generate receipts for your customers? If so, this can be a powerful vehicle to promote or up-sell additional products and services. Print coupons or a referral message on the bottom of the receipt. Use messages like, “Half off your next order” or “FREE gift card for your referrals.” Remember, that the word ‘FREE’ is always a winner if you can afford to offer something at little or no cost. I love the idea of a free gift card for referrals because it’s a double whammy for you. First, you get return business from the old customer because people always spend more than a gift card is worth. Secondly, you get a new customer. Make them the same offer, and your business will grow exponentially.
When sending invoices, include a full page flyer thanking them for their business. Utilize this page to include a promotion for additional services or a referral bonus as mentioned previously. I suggest doing this two ways for optimal effectiveness. Make the offer look like a letter. Put it on letterhead and sign it. This makes the offer look as if it were an important notice that most people are likely to read. Another way that is no less effective is to make a full-color flyer that stands out from the invoice. Have it professionally designed and printed with an effective call to action. (I’ll cover how to create an effective ‘call to action’ in a new article very soon)
We typically shop at Albertson's grocery store. Every time we leave the store I'm handed a receipt that seems to be a mile long with great offers that you can take advantage of. Now, I'm not the kind that uses coupons but my fiancé is. She clips those things like they're going out of style and sometimes buys things we don't need simply because of the offer. This goes to show that with a powerful offer and a highly visible vehicle for delivery, even the most finicky consumer won’t be able to resist.